On Covid-19 measures

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Dear Customers, we’ve closed our salons for as long as it takes. Meanwhile we’ll be keeping in touch on Facebook and Instagram. We’ll reopen at the first opportunity and you’ll be the first to know. Heartfelt thanks for all your support and the hard work of our people; it really does mean the world.

Here’s to our NHS and key workers and to us all coming back better and stronger – we can’t wait to see you all on the other side.

Stay home. Stay healthy. Love Saks xx




As we all navigate the quickly evolving situation we want to 100% reassure you that we’re doing absolutely everything we can to ensure your safety during your salon visit. Our top priority remains the wellbeing of our customers and people and in providing a safe environment. Lots of you will already be seeing that we’re doing absolutely everything we can to keep Saks salons COVID-19-free zones.

We’re asking our customers and people to:

– Follow guidelines on self-isolation and personal hygiene to avoid spreading or catching the virus.

– Wash hands on arrival, throughout time at and before leaving the salon.

Make use of the tissues and anti-bacterial gel/wipes/soap provided.

Added to this, we’re also:

– Cleaning the salon from top to bottom each day.

– Freshly sterilising all kit and touch points for each customer.

– Not passing magazines around so please bring your own glossies or book if you’re wanting to kick-back.

– Switching to disposables where we can. That’s cups, spoons, towels, etc – eco-friendly options of course. We’re also making sure towels and gowns are freshly washed at 60 degrees between customers. And the dishwasher’s at 60 degrees too.

– Introducing non-contact temperature-taking for customers and teams at some salons.


We’re changing how we work too so there are less people in the salon at the same time. And we’re rejigging where we can so you have more room around you – working as far apart as possible.


We continue to stay well informed of the developing situation, following latest official advice and recommendations and we’ll keep you updated regularly with total transparency as things progress. Huge thanks for your continued support – it means the world. We look forward to welcoming you in.

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