We’re constantly developing our award-winning biz, the UK’s fave Hair & Beauty group thank you very much! As we approach our 45th year on the block, we’re über excited to announce a brand new partnership with SalonIQ by introducing their genius salon system in Saks salons all over the place, from Exeter to Aberdeen and Lytham to Whitley Bay!
What does it mean for customers?
Customers (that’s YOU!) are at the heart of everything we do at Saks which is why we’ve been busy bees behind the scenes for months calculating, analysing and meeting with SalonIQ to make sure we remain your number one. We want to make our expert stylists, therapists and hair and beauty services as accessible as possible as well as booking 24/7, available on as many platforms as possible, and a smooth, quick experience to match whenever you’re in salon.
Faffing around on your web browser, or never finding the time to call to book an appointment will be a thing of the past as we introduce the very first Saks booking app meaning you’ll only ever be a few taps away from a more beautiful you!
Hint of things to come…
We’re keeping this mostly under wraps for now but we’ve got BIG plans for customers who keep on coming back to Saks, we know there’s hundreds and thousands of you! Yep, we’ll be working with SalonIQ to merge our booking app with a digital loyalty solution, a first not only for Saks but for any hair and beauty group in the UK! There’s going to be LOTS of treats for you, and you and you! Stay turned for exciting announcements coming soon to a Saks near YOU!
What does it mean for Saks people?
A lot of things frankly (all good!). With SalonIQ, important salon information is accessible from the cloud anywhere in the world as well as innovative marketing abilities such as automated customer retention strategies; help keep your customers without having to lift a finger! We caught up with Claire Denyer, owner of Saks Hair & Beauty Kings Hill who told us “Salon IQ has restored my faith in ‘salon friendly technology’. Not only is it super easy to use, it’s reporting system is second to none. The team LOVE the app allowing them to monitor their columns and the dashboard makes it quick and easy to get team and salon overviews in an instant. The support team are friendly, professional and quick to help. Salon IQ has become an incredible must-have accessory.” Couldn’t have summed it up better ourselves, Claire!